IT Service Managment (ITSM) Tools

Almost all the organization have an IT organization now.To manage IT department organization need a platform.There are different tools available for ITSM. Total IT spend is around 1000 billion world wide.To manage efficiently your IT department ITSM is must.Below is list of ITSM tools. BMC Remeady ServiceNow CA Technologies IBM LANDesk HP Axios Systems Hornbill

IT service management (ITSM)

IT service management (ITSM) is implementation and management of Quality IT services.ITSM’s objective match with information technology governance.It does not typically include project management or program management.IT service management is often equated with the Information Technology Infrastructure Library (ITIL), an official publication of the Cabinet Office in the United Kingdom. Some of the Key benefits

BPM Tools (Business Process Management Tools)

Business Process Management (BPM) Tools help organization to design/automate business process models, process flow models, data flow models, rules and also facilitate simulating, optimizing, monitoring and maintaining various processes that occur within a business environment. BPM Suites or BPM Tools are some time referred as BPMS. BPM tools provide platform to create an application that

Business process management (BPM)

Businesses are consisting of different processes. Most of the business processes always have scope of improvement due to changing business environment. BPM uses a systematic approach in an attempt to continuously improve business effectiveness and efficiency.  Business process management (BPM) is an approach to making an organization’s workflow more effective, more efficient and more capable

IT Asset Management (ITAM) Explanation

Asset management, broadly defined, refers to any system that monitors and maintains things of value to an entity or group.IT asset management (ITAM) is the set of business practices that join financial, contractual and inventory functions to support life cycle management and strategic decision making for the IT environment. Assets include all elements of software

Configuration management database (CMDB) Explanation

CMDB is repository for IT Assets that are referred as Configuration Items (CI).CMDB is very important for Information technology (IT) organizations.CMDB also stores relationships between IT assets. CMDB is also keeps tracks of these assets.It keeps record of dependency between IT assets. IT Assets normally include IT Organization’s products, systems, facilities, software, facilities. Tracking the