Archive For The “IT Best Practices” Category

ITIL Information Technology Infrastructure Library

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ITIL Information Technology Infrastructure Library

The Information Technology Infrastructure Library (ITIL) is a set of practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business.The acronym ITIL is a registered trademark of the United Kingdom’s Cabinet Office.Responding to growing dependence on IT, the UK Government’s Central Computer and Telecommunications Agency (CCTA) in the…

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