Modi government is changing many things to improve the services of government departments. To improve the postal services Government has started a new service in which a common man can register his grievances against the post office or postal services.
Any one can dial the toll free number 1924 to register the complaint against the postal services. The complaints received on the toll free number would be registered in Computerised Customer Care (CCC) Centre portal by the operators at the Dak Bhawan and the 11 digits ticket number would be provided to the complainants. If the complaint is already registered, the complainant would be informed about the status as viewed in CCC portal.